At jilno, your privacy is not an afterthought — it is a core part of how we build and operate our platform. This Privacy Policy explains what personal data we collect, why we collect it, how we use and protect it, and what rights you have as a jilno player under Philippine law.
Six principles guide how jilno handles your personal information. The full legal text follows below.
All personal data stored by jilno is encrypted at rest using industry-standard AES-256 encryption. Your passwords are hashed and never stored in plain text. Access to raw data is restricted to authorised personnel only.
jilno does not sell, rent, or trade your personal information to third-party marketers. Your data is used solely for the purposes described in this Privacy Policy — operating your account, processing transactions, and complying with regulations.
We only collect the personal data that is strictly necessary for the purposes outlined in this policy. We do not collect data speculatively or for purposes beyond what is described here. If we no longer need your data, we delete it.
jilno processes personal data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations. We are registered with the National Privacy Commission (NPC) as required.
All data transmitted between your device and jilno's servers is protected by TLS 1.3 encryption. We enforce HTTPS across the entire jilno platform. Connections over unencrypted protocols are automatically redirected to HTTPS.
In the unlikely event of a personal data breach that poses a risk to your rights and freedoms, jilno will notify affected players and the National Privacy Commission within 72 hours of becoming aware of the breach, as required by law.
This Privacy Policy ("Policy") describes how jilno ("we," "us," "our") collects, uses, stores, and protects the personal data of players and visitors ("you," "your") who access or use the jilno platform at jilno.vip ("Platform"). This Policy applies to all personal data processed by jilno in connection with the operation of the Platform and the provision of online gaming services to Filipino players.
jilno is committed to protecting your privacy and handling your personal data with transparency, integrity, and in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173, "DPA"), its Implementing Rules and Regulations ("IRR"), and all applicable issuances of the National Privacy Commission ("NPC").
By registering for a jilno account or using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree to this Policy, please do not use the jilno Platform.
For the purposes of the Philippine Data Privacy Act of 2012, jilno is the personal information controller responsible for your personal data collected through the Platform. Our designated Data Protection Officer ("DPO") can be contacted at [email protected] for all privacy-related inquiries, requests, and complaints.
jilno operates under the regulatory framework of the Philippine Amusement and Gaming Corporation (PAGCOR). Our data processing activities are conducted in accordance with both PAGCOR's regulatory requirements and the DPA's data protection standards.
When you create a jilno account, we collect:
As required by PAGCOR regulations and anti-money laundering laws, we collect:
In connection with deposits and withdrawals, we collect:
We automatically record data related to your use of the Platform, including:
When you access the Platform, we automatically collect:
When you contact jilno's customer support team via email or live chat, we retain records of those communications, including the content of your messages and our responses, for quality assurance, training, and dispute resolution purposes.
jilno collects personal data through the following means:
jilno processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:
jilno uses your personal data for the following purposes:
jilno does not sell, rent, or trade your personal data to third-party marketers. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:
We engage trusted third-party service providers to assist in operating the Platform, including payment processors (GCash, Maya, and banking partners), identity verification providers, cloud hosting providers, customer support software providers, and analytics platforms. These providers are contractually bound to process your data only on jilno's instructions and in accordance with applicable data protection laws.
Game content on the jilno Platform is provided by licensed third-party game studios. These providers may receive limited technical data (such as session tokens and game results) necessary to deliver game functionality. They do not receive your full personal profile.
jilno is required by law to share certain data with PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other government authorities upon lawful request or as required by applicable regulations. We will notify you of such disclosures where permitted by law.
In the event of a merger, acquisition, or sale of all or part of jilno's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any material changes to this Privacy Policy that result from it.
jilno uses cookies and similar tracking technologies to operate the Platform, remember your preferences, and analyse usage patterns. The following categories of cookies are used:
You can manage your cookie preferences through your browser settings. Note that disabling strictly necessary cookies will prevent you from using the Platform. For more information on managing cookies in your browser, refer to your browser's help documentation.
jilno retains your personal data for as long as your account is active and for a period thereafter as required by applicable law and regulation. Specific retention periods are as follows:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with jilno's data disposal procedures.
jilno implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
While jilno takes all reasonable steps to protect your data, no internet transmission or electronic storage system is completely secure. You are responsible for maintaining the security of your account credentials and for notifying jilno immediately if you suspect unauthorised access to your account.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jilno:
To exercise any of these rights, please contact jilno's Data Protection Officer at [email protected] with the subject line "Data Privacy Request." We will respond to all verified requests within fifteen (15) business days. We may require you to verify your identity before processing your request.
The jilno Platform is strictly intended for persons aged 21 years and above in accordance with PAGCOR regulations. jilno does not knowingly collect personal data from persons under 21 years of age. If we become aware that personal data has been collected from an underage individual, we will immediately close the associated account, delete the data, and report the matter to relevant authorities as required by law.
If you are a parent or guardian and believe that your child has registered for a jilno account, please contact us immediately at [email protected].
jilno's primary data processing infrastructure is located within the Philippines. Where it is necessary to transfer personal data to service providers or game providers located outside the Philippines, jilno ensures that such transfers are conducted in accordance with the DPA's requirements for cross-border data transfers, including the use of appropriate contractual safeguards such as standard data protection clauses.
jilno will not transfer your personal data to jurisdictions that do not provide an adequate level of data protection without implementing appropriate safeguards and, where required, obtaining your consent.
The jilno Platform may contain links to third-party websites or services (such as payment provider portals). This Privacy Policy applies only to the jilno Platform. jilno is not responsible for the privacy practices of third-party websites and encourages you to review the privacy policies of any third-party sites you visit.
jilno reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. Material changes will be communicated to registered players via email or a prominent notice on the Platform at least seven (7) days before the changes take effect.
The "Last updated" date at the top of this Policy indicates when it was most recently revised. Your continued use of the jilno Platform after the effective date of any revision constitutes your acceptance of the updated Policy.
For any questions, concerns, or requests relating to this Privacy Policy or jilno's data processing practices, please contact our Data Protection Officer:
If you are not satisfied with jilno's response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission of the Philippines.
This Privacy Policy was last reviewed and updated in January 2026. jilno reserves the right to amend this Policy in accordance with Section 15 above.
Now that you know how jilno protects your personal data, sign in and enjoy a safe, secure gaming experience trusted by players across Manila, Cebu, Davao, and beyond.